Service Business
Service Business — Starter
iDempiere pre-configured for professional services: projects, time tracking, billing, and CRM — hosted and managed by RackTrust.
from $149/mo
The Service Business pre-configuration is the lowest-friction way to get a real ERP running for a professional-services firm — consultancies, agencies, IP/legal practices, and project-based shops.
It ships with iDempiere’s project-costing and time-tracking modules wired to quoting, ordering, invoicing, and CRM, so a project flows from proposal to cash without bolt-on tools. Because it’s open-source iDempiere on infrastructure we own, there are no license fees, no per-user rent escalation, and no lock-in — you can export your data and code any time.
This is the broadest-fit template and the fastest to value, which is why most first-time RackTrust customers start here.
What's included
| Core modules | Project costing, time tracking, quotes/orders/invoicing, CRM, GL/AP/AR |
|---|---|
| Users | Up to 10 named users (upgrade any time) |
| Hosting | US-based, isolated tenant, daily automated backups |
| Database | PostgreSQL, encrypted at rest and in transit |
| Uptime SLA | 99.9% with defined remedy |
| Setup time | Provisioned in ~15 minutes; data import scheduled separately |
| Currency / tax | Multi-currency, VAT/MTD-ready |
| Support | US-timezone managed support, business hours (Premium adds 24×7) |
How onboarding works
- 1
Provision
Click provision — your isolated iDempiere environment is built and credentialed automatically.
- 2
Data migration
We map and import your customers, projects, and open balances from your current system.
- 3
Training
A short guided walkthrough for your team, plus quick-start docs and video.
- 4
Go-live
We monitor cutover and stay close for the first cycle. You run the business; we run the stack.